7 Ways Women Leaders Can Excel Being Their Authentic Selves
Women in leadership positions are often told to behave in ways that are viewed
as more masculine to be successful. But it’s not that simple. Because when
women act like men, their peers and employees tend to think that one thing —
that they’re bossy.
In fact, research conducted by
our company, Skyline Group International, Inc., found a significantly lower perception of
effectiveness when women express the masculine behavior in 57 percent of the
28 leadership competencies studied. What’s more, women were the toughest
critics of female leaders. The more detailed, directive and structured women
are, the more negatively other women view them.
So, what are women in leadership positions to do? How can they be effective
leaders without creating the perception that they are trying too hard and are
seen as “bossy”? Here’s a look at seven characteristics employees see as bossy
in female leaders and alternative ways for women to be effective:
1. Coaching and mentoring.
The bossy way: Creating a development plan for employees may seem like
the most direct way to coach employees, but our research shows that
professionals see this as bossy among women in leadership positions.
The better way: Instead of laying out exactly what employees need to work
on and setting a specific plan for them to do it, include them in the
conversation. Employees react better to women in leadership who approach
development through exploration and challenging assumptions.
In other words, don’t just tell employees what they need to do and how to do
it. Bring them into the conversation about what they think they need to work
on and why. Ask them about their long-term goals, the skills they want to
learn and improve and then set a plan together.
2. Executive presence.
The bossy way: Women in leadership are aware that the deck is stacked
against them — they have to work harder and do more to be seen as effective.
So to compensate, they adopt an overly-formal presence and they command
respect. But this persona doesn’t sit well with employees.
The better way: Women in leadership should be themselves with employees
and present themselves with poise and authenticity. Leaders can still be
professional without being cold and distant. Earn the respect of employees by
being dependable, trustworthy, and honest.
3. Entrepreneurship.
The bossy way: Men in leadership tend to take big risks to hopefully win
big. But women in leadership who follow this risk and reward model are seen as
less effective.
The better way: Instead of charging forward with the riskiest option, take
the time to plan out different scenarios. Don’t bet it all for a big reward.
Choose a plan with multiple chances for success.
4. Service.
The bossy way: Helping employees is a huge part of effective leadership.
But women in leadership who help their team just to meet an immediate goal are
viewed as bossy, not helpful. Employees think the leader is stepping in to put
out a fire and micromanage the situation rather than being genuinely helpful.
The better way: Stepping in to help employees meet a deadline or win over
clients is a good thing, but leaders should help employees because it’s the
right thing for the organization as a whole — not just because it will get
the team through the day.
Think about long-term goals and help employees to achieve them. Assist
employees in developing their overall skills, not just finishing project and
checking off to-do lists. Improving the skills of employees helps to advance
the organization and prepares them to solve future problems.
5. Planning and organizing.
The bossy way: When making decisions, taking an analytical approach may
seem like the best option. Men in leadership tend to take this approach,
making many small decisions to yield a larger plan. But women in leadership
who do the same are seen as less effective and bossy.
The better way: Instead of dictating a firm plan, be more flexible in the
planning process. Involve everyone in the process and consider new ideas
before finalizing the plan. Be open to changing plans if new information and
feedback are received.
The bossy way: More leaders are realizing that employees need feedback
more regularly than a yearly performance review, but using systems like
dashboards to check on employee progress every day is overkill.
The better way: While numbers and details are important, performance
reviews shouldn’t be a competition and leaders, especially women in
leadership, shouldn’t put constant pressure on employees.
Instead of looking over employees’ shoulders, check in with them on a regular
basis, looking at their progress in the context of the big picture. Are they
moving toward end-state goals and milestones? What else can they do to improve
or progress faster?
7. Thoroughness.
The bossy way: While leaders should set high expectations for employees,
when women in leadership focus on getting things right the first time,
employees don’t take it well.
The better way: Don’t focus on what employees get wrong — focus on how to
help them improve. Instead of optimizing work processes to eliminate mistakes,
optimize them for continuous improvement. When employees make mistakes, use it
as a teaching moment and explain what they can do better next time.