Beyond Gender: Changing the Leadership Conversation
We know there is a gender problem in the workplace, especially when it comes
to leadership positions. While women make up 53 percent of entry-level
employees, there’s a serious lack of women leaders. According to a 2015
analysis published in the Journal of Applied Psychology, women account for
just 24 percent of senior vice presidents and 19 percent of C-suite
executives.
Both men and women agree that bias has a lot to do with why are there so few
women in leadership positions. In a 2015 Pew Research study, 40 percent of
Americans agreed that there is a double standard for women seeking to
achieve the highest levels in either politics or business. The same study
found that 52 percent of women and 33 percent of men agree that the double
standard exists.
This is old news. Employers, employees, men, and women all know there’s a
problem. We know there’s a lack of women leaders. We know that bias is part of
the problem. So if we acknowledge these problems in the workplace, why can’t
we get past them?
The answer to that question and the issues themselves are complicated. Getting
past the problem requires changing the conversation and moving beyond gender
and exploring what truly effective leadership behaviors are.
The Benefits of Female Leadership
The lack of women in leadership may have begun with the perception that they
are ineffective leaders, but that’s not the case today. Although men were once
thought to possess the qualities of great leaders, businesses now recognize
the valuable traits women bring to leadership positions.
Gallup’s 2015 State Of The American Manager Report found both male and female
employees with women leaders reported higher engagement than those working for
male bosses. In fact, female bosses outscored males in 11 of 12 engagement
categories, including being supportive in areas like employee progress and
development.
Employees also trust female leaders more than male leaders, according to
research conducted in 2014 by Pew. In the survey, 31 percent of people
considered women in top positions in business to be more honest and ethical
than men, as opposed to just 3 percent who said the opposite.
And all these positive leadership qualities have a significant impact on the
business. A 2015 study published by MCSI ESG Research found that companies
with three or more women on the board of directors deliver a 36 percent higher
return on equity.
Recognizing the valuable traits of women leaders as more females ascended the
ranks, employers trained men in leadership to adopt these qualities. They
pushed men to be more communicative and caring leaders. They emphasized the
importance of collaboration and positive reinforcement.
While this training helped men develop into better leaders, it did nothing
for women. Women were never encouraged and trained to adopt the effective
leadership traits of men. Women were not pushed to become confident, to take
risks, and to be decisive, which has led to the effectiveness vs. likeability
problem.
The Effectiveness vs. Likeability Problem
Women can either be effective leaders or well-liked leaders, but society
generally won’t let them be both. This is the effectiveness vs. likeability
problem.
Women who adopt the same behaviors as men to drive success are typically seen
as less likeable. As a result, some women believe they have to choose between
being disliked and effective or well-liked and ineffective. But even when
women do adopt male behavior to be more effective leaders, they are still
viewed as less competent.
Research conducted by Skyline Group International and the Organizational
Intelligence Institute found a significantly lower perception of effectiveness
when women expressed the masculine behavior in 57 percent of the 28 leadership
competencies studied. In comparison, men were perceived significantly poorer
when utilizing the feminine approach in just 39 percent of competencies.
What’s more, female peers may be the most critical of women who adopt
masculine traits. For 43 percent of the competencies where women expressed the
masculine version of the trait, only women rated other women as less
effective.
Women leaders are stuck between a rock and a hard place. No matter what they
do to become better leaders, they receive criticism. They are seen as too
bossy or too soft. While men are encouraged to blend masculine and feminine
traits, women are caught between a push and pull. They are told to be more
masculine—but not too much. They are told to stay true to their feminine
qualities—but not too much. Women are expected to master a balancing act
between gendered behaviors, without being given the tools and development to
do so.
The Conversation Is Stuck
This is where the women in leadership conversation usually ends. We know
there’s a problem. We know there are unrealistic expectations for women
leaders. We know there is bias and long-held gender beliefs. We know that it
is not fair. We know women have to do and overcome more to even get into
leadership positions.
Women are expected to master a balancing act between gendered behaviors,
without being given the tools and development to do so.
These issues are well recognized. But the conversation never moves to the
next step and asks what can be done to make the path easier. The current
conversation is centered on the unfair bias. It focuses on trying to dismantle
and change the system. It looks at trying to change the opinions of others.
And that’s just impossible. Individuals can only control and change their own
actions.
These conversations can’t go anywhere. The system can’t change overnight, and
trying to change the minds of others is futile. We’re so focused on the
problem, we can’t come up with realistic solutions that will make an immediate
impact.
We need to move the conversation beyond gender and instead look at developing
well-balanced leaders - what all leaders, male and female, can do to become
more effective. The solution isn’t as simple as telling women to adopt more
masculine traits. Leadership competencies exist on a spectrum, and leaders
need to understand when acting in a masculine or feminine way will be more
effective.
The Leadership Spectrum
There is a masculine and feminine way in which each leadership trait manifests
itself. According to Skyline’s research, both men and women agreed that there
is a significant and recognizable gender continuum on 27 of the 28
competencies.
Here’s an example. Listening is typically seen as a female skill, but it
actually has a masculine and feminine expression. The masculine expression is
listening for content and clarity. In other words, when men listen, they
understand what people are telling them and can summarize the speaker’s main
points. The feminine expression is listening for emotional context and
connection. Women tend to listen to and sympathize with the emotions behind
what someone is saying. They console, support, or show another emotional
reaction to the speaker.
While masculine and feminine expressions of leadership qualities are
different, one isn’t necessarily better than the other—rather both are
essential to effective leadership. In fact, our survey participants rated more
than 70 percent of leadership competencies, both masculine and feminine
expressions, as equally effective.
So if masculine and feminine expressions are equally effective, why are women
who adopt masculine behaviors viewed negatively? And why are those who only
express feminine behaviors seen as weak?
It all comes down to context. The perception of leadership effectiveness
depends on who you are working with and the needs of the situation. To be an
effective leader, you need to adapt your behaviors based on your audience,
your approach, and your gender simultaneously. This requires leaders to be
more balanced and to be able to develop and use both the masculine and
feminine expressions of a competency, depending on what is needed, instead of
relying on one default set of behaviors.
Becoming Balanced
Whatever their gender, leaders need balance. They need to understand their
audience and the situation to take the best approach. That means leaders need
to be aware of where and with whom their likeability or effectiveness will
suffer.
How do leaders know when feminine or masculine expression of a leadership
competency will be more effective? In general, women who typically express
more masculine behaviors can be more effective with other women by being more
balanced and adopting additional feminine expressions. This also means that
women who have a tendency to express mostly feminine behaviors can express
more masculine behaviors when needed to be more effective.
More specifically, here’s what our research found:
- When feminine expression is more effective for women leaders. Both men and women agree that the feminine expression of emotional control—acknowledging emotions and appropriately expressing them—is more than 40 percent more effective than the masculine version—ignoring emotions and holding them in.
That means women have an advantage here. In this area as well as with self-
confidence, executive presence, conflict resolution, creativity and
innovation, and entrepreneurship, women should be aware of and constantly
strive for the feminine expression.
- When masculine expression is less effective for women leaders. When women adhere strictly to the rules, they are perceived poorly by other women. Female peers also view women leaders negatively when they take a structured and logical approach to leading the organization. In fact, the more detailed, directive, and structured women are, the more negatively other women view them. Further, when women adopt the masculine approach of giving feedback and guidance instead of one of exploration and challenging assumptions, they are perceived more negatively by women. In addition, both men and women view women negatively when they show assertiveness with direct and clear requests. Taking a more directive approach to driving results is also viewed negatively by both men and women. However, when building networks, women will have a more negative perception of another woman actively building her network, but men will see it as equally effective as the typical feminine approach of building strong relationships with key stakeholders. Women will also be seen as less effective when they adopt the masculine expression of positioning the merit of ideas and leveraging authority when influencing others. Given that the feminine expression of positioning “what’s in it for me with stakeholders” is more effective, they should consider staying with that approach.
- When masculine expression is more effective for women leaders. The masculine expression of inspirational vision was rated as significantly more effective than the feminine expression. This suggests women should adopt a more energetic and excitement-driven approach to communicating vision rather than trying to connect using emotion and individual conversations to inspire.
Every situation is different. But if leaders adapt their behavior to meet the
needs of their audience, they will be more balanced and effective.
Adopting Balanced Development
Leaders won’t magically become more balanced because we tell them they need to
be. They need the right development and training.
After all, men have been supported and rewarded for developing both aspects of
their leadership behaviors for decades. We need to do the same for women.
Start by reviewing how you treat leaders in your organization. Are you doing
everything you can to support your female leaders, especially when they
successfully deliver results in a way that could be considered masculine? Are
you rewarding both men and women leaders who are balanced in their ability
to express both masculine and feminine behaviors?
Next, review your leadership development program. Do you incorporate a
balanced approach to gender expression?
Sit down with successful women leaders in your organization and talk about the
traits that make them effective. Use their insights to determine the best ways
to help other women leaders become more balanced.
The conversation about gender in leadership is complex. It goes beyond the
inequalities and biases we know exist. To impact real change in the workplace
and develop more effective leaders, we need to focus the conversation on what
we can do.
We can find ways to better support and develop women leaders. We can train all
leaders to take a more balanced approach. We can focus on our own skills and
qualities to be-come the best leaders and professionals we can possibly be.
It’s time to move the conversation and take action. Let’s stop talking about
the problems with gender and leadership and start focusing on realistic
solutions. Are your leaders more masculine or feminine? How could they be more
balanced?
Thuy Sindell is a principal at Skyline Group International and Stacy
Shamberger is executive vice president at Skyline Group International, which
provides scalable leadership solutions and executive coaching.
References
Paustian-Underdahl, Slattery Walker, L. & Woehr, D. Gender and Perceptions of
Leadership Effectiveness: A Meta-Analysis of Contexutal Moderators. Journal of
Applied Psychology. 2014, Vol 99, No. 6, 1129–1145.
Women and Leadership: Public Says Women Are Equally Qualified, but Barriers
Persist. Pew Research Center. Jan. 14, 2014.
http://www.pewsocialtrends.org/2015/01/14/women-and-leadership.
State of the American Manager: Analytics and Advice for Leaders. Gallup. 2015.
http://www.gallup.com/services/182216/state-american-manager-report.aspx .
Lee, L.E., Marshall, R., Rallis, D. & Moscardi, M. Women on Boards: Global
Trends in Gender Diversity on Corporate Boards. Research Insights. MSCI ESG
Research. 2015.
Skyline Group International and Organizational Intelligence Institute.