The Top 28 Leadership Qualities, Traits, Skills & Competencies That Make Exceptional Leaders
As a leadership development and coaching company, we constantly get asked
“what are the most important leadership qualities a leader needs to succeed?”
It’s a fairly straightforward question and a rather important question as
great leaders are the cornerstone for success in any company, but it’s not a
simple answer.
Being a great leader doesn’t happen overnight. It takes time, effort, and a
lot of practice to hone the skills that set exceptional leaders apart from the
rest.
While there is no one answer that fits everyone, there certainly are good
leadership qualities, traits, skills, and competencies that are common among
the best leaders.
Whether you are looking to become a better leader or you simply want to
understand what sets successful leaders apart, this list is sure to provide
some insight.
The Definition of Leadership
Great leadership is the ability to balance strategy, tactics, and
implementation all the while mastering the nuances of motivating and engaging
the people critical to success.
Motivating and engaging teams is a core function and qualities of a good
leader and a big component of that comes down to leadership style.

What are Leadership Skills?
Leadership skills - also known as leadership competencies - are the
foundation for a leader’s ability to effectively fulfill their role, achieve
their goals, and support the growth of the business and the people they
support.
The same leadership skills are critical no matter the role or level of the
leader. What changes is the context of how the competency is applied. What
changes is how skill needs to evolve as a leader’s role expands or as a leader
moves up in title and responsibilities,
For example, at the start of your career as an individual contributor, your
ability to influence your peers to work together towards common goals despite
your lack of formal hierarchical can be crucial to your success. As you are
promoted to a mid-level leadership role, your ability to communicate and
influence more senior leaders to support your ideas becomes more important.
Finally, as a C level executive, your ability to influence your CEO and Board
members on your strategy becomes important. As your leadership trajectory
changes the same core skills remain. What changes is how these skills are
deployed.
Why Is Leadership Important?
Leadership is important as it provides direction, vision, and strategy to
make things happen. Leadership harnesses resources and intent and transforms
ideas into something real. Great leaders can not only see the potential in
something but more importantly are able to harness available resources to
create something that did not exist before.
Is a Good Leader Born or Developed?
Great Leaders are both born and developed.
Some individuals are born with innate traits and leadership attributes such as
charisma or desire to lead, while others find themselves in positions of
leadership where they need to develop necessary leadership skill.
Being a great leader is not something that comes naturally to everyone - and
that’s OK.
With the right tools at your disposal, self-awareness, and work, you can
become an exceptional leader.
So whether you are just starting out on your leadership journey or you are
looking for ways to further expand and improve your leadership qualities, read
on for tips and advice that will help you lead with confidence and authority.
The Top 28 Leadership Qualities, Characteristics & Personality Traits of a Great Leader
Effective leadership is performance-oriented and the quality of leadership
is tied to observable results that are the outcome of organizational strategy
and business goals, and results.

To maximize effectiveness and attain results, research shows that successful
leaders, the best leaders, master four key leadership domains:
- Leading Self - The personal skills and habits that allow one to be an effective leader
- Leading Others - The interpersonal skills that enable leaders to be effective in their relationships with those they are leading
- Leading The Organization - The skills needed to influence the output, work, and growth of the organization
- Managing Implementation - The management skills needed for execution, achieving goals and maintaining effectiveness
For leaders that want to improve their core leadership qualities, there are 28
leadership competencies distributed in four categories you can improve on.
These 28 leadership qualities & competencies have been thoroughly vetted and
proven through coaching leaders of all levels and used by major corporations
around the globe.
Leading Self
The fundamental leadership qualities that truly great leaders possess
start with self. To develop ones leadership qualities to be a truly great
leader, one must master these seven leadership attributes that revolve around
oneself, first.
Emotional Control
Emotional Control is the ability to maintain a professional, respectful
attitude during stressful situations. Leaders must have emotional intelligence
and master their emotions stay composed and maintain a calm demeanor, which is
crucial for sound decision making and lead their team.
Leaders that have a high level of emotional control stay composed under
pressure, master emotions, and don’t allow knee-jerk responses to cause long-
term damage to relationships, their reputation, how their teams see them or
their integrity.

Flexibility
Flexibility is the ability to bend without breaking and adapt quickly in
response to new information and unexpected difficulties. Flexible leaders are
able to think outside the box when things don’t go as expected and come up
with creative solutions to serve the needs of their team, stakeholders, and
the business.
Integrity
Integrity is living to a code of high moral and ethical standards. Leaders who
operate with high integrity inspire confidence through trustworthiness; people
perceive them as incorruptible. Leaders who lack integrity do not lead
effectively as their teams typically do not trust them. Integrity is essential
for trust. When teams know they have an ethical leader, they feel a sense of
stability and security in following their lead knowing leaders act with their
team’s best interest in mind.
Resilience
Resilience is the mental, emotional, and physical stamina required to deal
with adverse and stressful circumstances and still perform effectively. A
resilient leader deals effectively with pressure, maintains focus, motivation,
and optimism under adversity, and turns disruptive circumstances into growth
opportunities.
Self-Confidence
Self-confidence is a powerful trait. It’s not only about believing in your
abilities but also knowing that you have what it takes to get the job done and
take charge of any situation-a confident leader knows they are capable of
anything. As a result, they have clarity and the assertiveness they express
and actions they take inspire their teams to follow their lead.
Executive Presence
Executive Presence is the essence of leadership, a series of finely developed
personal traits that give you influence over others and over the direction of
your team, department, or organization. It is an earned authority, and it
commands the room and projects
Work/Life Balance
Work/Life Balance is the delicate balance between spending time with family
and friends, hobbies, personal development, and getting ahead at work. While
Work/Life Balance is typically considered a 50:50 ratio between work and
personal life, a true balance doesn’t really exist, but pursuing the balance,
and enjoying both aspects of life is necessary for great leadership.
Leading Others
The next category of essential leadership qualities is focused on the
leadership attributes needed to lead others. These seven absolutely essential
qualities and interpersonal skills below enable strong leaders to be effective
in their relationships with those they are leading and be inspiring leaders.
Assertiveness
Assertiveness is a critical leadership quality. It is the ability to
communicate clearly, confidently and directly without being aggressive or
negative or emotional. A leader who can be assertive and speaks directly
without being negative helps others get things done without leaving a bad
taste in their mouth or making them feel pressured. By being assertive, people
know where you stand and are more inclined to let you influence them.
Conflict Resolution
Conflict is divergent or opposing needs, ideas, beliefs, or goals. Unresolved
conflict may create issues amongst team members causing them to become
resentful and uncooperative. The ability to uncover and resolve conflicts and
disagreements in a positive manner is an important leadership skill. Leaders
who excel at conflict resolution help people develop good working
relationships with each other.
Influencing Others
Influencing Others is the ability to persuade them to support your ideas and
positions. A leader with strong influencing skills and charisma is able to
create buy-in and support for their ideas and strategic initiatives by
building a consensus and gaining cooperation from others to accomplish their
goals.
Listening
Active Listening is the ability to deeply understand another person’s position
and feelings on a topic while ensuring that the other person feels heard. Good
communication skills are at the core of effective working relationships. Good
leaders listen. Active listening is at the foundation of effective
communication. Everyone wants to be heard, and no one wants to be around a
self-absorbed person who doesn’t pay attention to the needs and interests of
others.
Partnering and Relationship Building
Partnering and Relationship Building is being able to effectively work with
others, establish alliances and create strong working relationships. To be a
successful leader, one must develop interpersonal networks and build alliances
by demonstrating respect for the individual as well as cultural differences,
and build positive relationships to be more supportive of your efforts.
Teamwork and Collaboration
Teamwork and Collaboration is the process of working with others toward common
objectives in ways that align efforts and create support. Collaborating is an
important first step in leading teamwork and collaboration. Leading teams and
collaborating effectively with others is a necessary skill for any successful
manager or leader.
Verbal Communication
Verbal communication is the ability to clearly articulate your thoughts and
opinions in an organized manner so others can understand what you’re saying.
Communication skills are necessary for good leaders as good leaders needs to
be effective communicators in order for their ideas and messages to reach the
people they are trying to lead.
Leading the Organization
The third category of essential leadership qualities and competencies are
those needed to lead an organization. The best leaders possess the leadership
qualities and competencies needed to influence the output, work, and growth of
the organization. These seven leadership competencies below allow good leaders
to lead the organization effectively.
Creativity and Innovation
Creativity can be defined as the ability to think outside of what’s been done
before and generate new ideas and ways to do things. Innovation is the act of
implementing original ideas and methods in which they are developed to improve
performance or results.
Entrepreneurship
Entrepreneurship is the act of viewing the world through the lens of
possibility, initiative, and proactive focus to develop better business
processes, products, and or services. Your ability to see and assess problems
or opportunities and act quickly improves your team and the company’s chances
of success.
External Awareness
In addition to self-awareness, one of the most important aspects of being
successful in business is external awareness and understanding what’s
happening outside your company. Identifying factors, influences, or
innovations in politics, policies, regulations, or technology that could
affect you and your team, department, and company is critical as a leader and
can provide insight into how you might better serve your team.
Inspirational Vision
Inspirational Vision is a vivid, enthusiastic presentation of ideas reflecting
the highest potential, performance and the best possible outcome of your team,
department, organization, and yourself. Inspirational Vision sets the
emotional and motivational bar for the organization and keeps your team
inspired and motivated as you work to attain goals.
Organizational Awareness
Organizational Awareness is the measure of your ability to see and understand
all aspects of how an organization functions. The more aware you are of how
the decision-making works, how teams and departments join forces, and the
formal and informal rules that keep the organization fluid and cohesive, the
more effective you will be in setting and achieving goals and objectives.
Service Motivation
Service Motivation is a company-wide initiative that creates and sustains an
organizational culture where employees provide the highest quality service for
internal teams and customers. Service Motivation is perhaps the single most
important competency you can practice on a daily basis, giving greater meaning
and purpose in our professions. People skills and the ability to create
genuine connections is necessary for a leader to lead.
Strategic Thinking
Strategic Thinking is thinking ahead while also thinking broadly and is the
key to success in any industry. It allows good leaders to identify threats and
opportunities and make the right decisions to move their organizations into
the future with a competitive advantage.
Managing Implementation
The fourth and final category of essential leadership qualities good
leaders need to successfully lead an organization are the management skills
needed for execution, achieving goals, and maintaining effectiveness while
leading said organization. These seven strong leadership qualities and
competencies below are essential to steer the direction of an organization and
inspire continued trust from junior members.
Coaching and Mentoring
Coaching helps people reach goals and be more effective. Great leaders coach
by providing feedback, helping people understand their strengths, ensuring
opportunities for development, and setting goals.
Mentoring is a more casual relationship focused more broadly on long-term
career goals and are often senior leaders or functional experts who provide
knowledge, wisdom, insight, and guidance, providing insight and perspective
around organizational culture and politics.
Customer Focus
Customer Focus is the ability to understand your customers, and how best serve
them. Having a customer-focused state of mind entails understanding who your
customers are, whether they are internal to your company such as other
departments, external to your company, or both. Customers are the lifeblood of
your business and can provide invaluable information on what needs
improvement.

Delegation
Being able to delegate effectively to increase productivity is perhaps the
most important competency when it comes to your overall productivity and value
to the organization as a leader. The more effectively you delegate tasks to
your team members, or others, the more available time you will have to
strategize and develop new or ongoing initiatives.
Effectiveness
Effectiveness is a measure of the degree to which the goals you select to
pursue are achieved or the extent to which a problem is solved. Effectiveness
is the key to getting work done on time and effective leaders use their
abilities to execute well-organized plans and bring out the best in each team
member in terms of performance and responsibility.
Monitoring Performance combines systematically tracking metrics, assessing
progress to milestones, consistent observation of individual and team actions,
using tools and mechanisms to track progress. Without the tools and processes
in place to monitor and manage performance, you create the space for your and
your project’s success to be undermined by “surprises”.
Planning and Organizing
The ability to plan and organize is a core function as a leader. Planning and
organizing involves conceiving, developing effective strategies for achieving
goals within set time frames with specific actions needed at different stages
of their execution and requires assigning tasks among employees who are
capable enough to handle them efficiently without any unnecessary supervision.
Thoroughness
Thoroughness is the practice and measure of how completely you perform a task
or a mission. The more you prepare for a task — plan out its steps, view both
the overall vision and its fine details, and execute every step with
excellence — the more thorough you are and the greater the result.
Thoroughness (or lack of) can be the difference between a great job, an
acceptable job, and having to do something over.
How To Become a Better Leader
For someone looking to develop their leadership skills a great first step
is to begin to identify 2-3 skills that they think they need to develop and
would be valuable to improve given their current professional environment.
Once these skills are identified they can then begin to develop those skills
by reading various books, articles, watching videos, etc. Next, they should
begin to apply those skills.
Earning a Leadership Position
Besides the ability to excel in your job or profession, you need to
demonstrate traits such as integrity, hard work.
Start proving your abilities in your current role. Demonstrate that you are
skilled, motivated, and driven to make a difference in your company.
Developing Leadership Skills to Ensure Future Success at Your Organization
Leadership is a complex and multi-faceted topic.
Strong leadership is based on having deep emotional intelligence, having a
positive attitude with a positive outlook, exceptional problem-solving skills,
and being skilled communicators.
True leaders are self-aware and have the emotional awareness, critical
thinking skills, and human communication ability to lead team members when
problems arise and can keep focus on the big picture.
Developing these leadership skills takes time, effort, and dedication for one
to develop the strong leadership qualities needed to be an effective leader.
To develop critical leadership qualities Skyline G is here. Our 360 Assessment
and & Leadership Development Programs are proven to be effective and used by some of the
biggest and most successful companies in the world.
Are you ready for the next step in your careers? Are you struggling with poor leadership? Are you ready to develop true leadership qualities needed to
lead the biggest and most successful companies in the world? Contact Us Today
to learn more about which leadership program is right for you, and build true
leaders in your organization.